FAQ
What happens in case of adverse weather conditions?
In case of adverse weather conditions established by the company, we will immediately contact you and the boat rental tour will be rescheduled as soon as possible. In the event you do not accept the rescheduling, or you do not want to proceed with the excursion anymore, you are entitled to be offered another type of service (subject to availability), a voucher, or a full refund of your boat rental tour booking.
Can I book a personalized private tour?
Yes, we offer custom private tours, perfect for couples, families, or small groups. You can choose the time, duration, route, and additional services. Contact us on whatsapp (+ 351 4130717) for a personalized quote.
Are pets allowed on board?
Yes, small pets are welcome, as long as they are calm and under the owner’s supervision. Please notify us at the time of booking so we can prepare accordingly.
Can I cancel my booking?
Yes. Cancellations made at least 48 hours before the tour start time are eligible for a full refund.
For cancellations made after this deadline or in case of no-shows, no refund will be issued.
What happens if the excursion is interrupted due to adverse weather or sea conditions?
If the excursion is interrupted due to a sudden change in weather or sea conditions, a full refund will be issued only if it is not possible to visit the majority of the attractions as planned in the itinerary.
What should I bring on the boat?
We recommend bringing lightweight clothing, a swimsuit, a towel, and sunscreen. In autumn and spring, we also suggest bringing a light jacket or sweater, as temperatures can be cooler during the ride.